Duty Doctor Service – For When You Have An Urgent Medical Problem
This service offers you quick access to your GP practice, where they know you and have your full medical record. We recommend this service instead of going to A&E at the hospital
1. Phone the surgery on 0207 254 1101, and explain to reception that you have an urgent problem
2. Reception can then put you on the Duty Doctor list
3. The Duty Doctor will ring you back within 2 hours
4. The Duty Doctor will decide with you what you need, which could be:
- Advice over the phone
- An appointment at the surgery
- A home visit if you are really not well
- A referral to another service
Click here for more information about our appointments system.
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This website has been designed to tell you about the practice and the services that we offer. Please read it carefully. We trust that you will find it helpful and informative. It is intended to inform you of the services available and to help you get full benefit from them. As a practice we wish to help you to recover as rapidly as possible from any illness and encourage you to avoid ill health by promoting a healthy lifestyle.
Accessible Information Standard
The Accessible Information Standard is a new law to make sure that people who have a disability, impairment or sensory loss are given information they can easily read or understand.
Please click here to see more information about the scheme
Primary Care GP Extended Access Centres
There are now Extra GP appointments in the evenings and at weekends available to City and Hackney patients. Please see the following link
Extended Access Services in City and Hackney March 2018.docx
for more information about these new services.
General Data Protection Regulation 2018 (GDPR)
GDPR is a Europe-wide regulation covering data protection and privacy for all individuals within the European Union. The practice has published its Privacy Notice which allows patients to see how the practice looks after the medical information we have about our patients.
Please click on the link below to view the notice – copies are available in the practice.
Privacy Notice for General Practice. (Queensbridge Practice).docx
If you have any questions, please email the practice at queensbridge@nhs.net
Information from your local Clinical Commissioning Group (CCG)
City & Hackney CCG has a very useful website, and you can view the latest news by clicking on the link below.
http://www.cityandhackneyccg.nhs.uk/News-and-publications/news-articles.htm