Information about appointments
Our normal GP appointments are 10 minutes long. We request that, where possible, patients bring one problem to be discussed at their appointment. If there is more than one issue to be discussed please make this clear to the GP at the start of the consultation so that they can help prioritise appropriately. It may be that a further follow up appointment is required. Thank you for your understanding.
We offer routine appointments in the morning and afternoon that are bookable two weeks in advance by telephone or at reception.
For patients who are unable to attend during normal surgery hours we have early morning (7:00 - 8:00am) clinics on Wednesdays and Thursdays plus a late clinic (6.30 - 8.00pm) on Tuesdays We have limited capacity within these clinics limited appointments so it is important that if you make an appointment but cannot attend you need to let us know as if you DO NOT ATTEND you may not be able to re-book another one.
Telephone Assessment Clinic and Same Day Appointments
Telephone reception between 8:30 - 11:00am.
The duty doctor will call you back.
You will be given advice, a future or same day appointment as appropriate. Please phone early in the morning if you think you need to be seen on the same day, as appointments are allocated between the clinicians on duty that day and please have your telephone number to hand to give to reception.
Urgent Medical Problems (Duty Doctor service)
If you have an urgent medical problem, please be aware we have a duty doctor (who is always available to discuss urgent medical problems) Monday to Friday from 08:30 – 18:30.
You will need to contact the practice first, in the same way you would for telephone advice or a same day appointment.
The duty doctor will then contact you and discuss your urgent medical problem and advise you accordingly.
Urgent medical problems do not include: repeat prescriptions, sick notes, non-NHS services (eg, insurance forms, letters, etc).
If you wish to speak with your own doctor or nurse, please give your name and contact number to a member of the reception team before 11:00am and they will return your call after the morning surgery.
If you are waiting for a call from the doctor, please keep your line free as the doctor will try calling no more than twice.
When booking any non-urgent appointments please ask to see the doctor that knows you best or has been dealing with any particular problem you have. You will see in the practice a board with our photographs on.
These are for URGENT problems only, and cannot be pre-booked.