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Comments & Complaints

We are keen to hear any complaints, comments or suggestions patients may have about any aspect of our services. Patient feedback is very valuable to us, and we regularly make changes to our services in light of comments from patients.

If you wish to make a complaint, comment or suggestion, you can do so:

  • In writing, for the attention of the practice manager.
  • By email – please email queensbridge@nhs.net and mark your email for the attention of the practice manager.
  • By speaking to one of the receptionists – please ask them to pass on any complaints or suggestions to the manager.

Our complaints procedure is set out in the document below:

Complaints Procedure - Queensbridge Group Practice

 

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Your Neighbourhood Professionals
Embleton Psychotherapy Daniel Cigman
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